All sales made on this site are final. We do not offer any returns, exchanges or refunds. All products on this site are made to order. Production and fulfillment can take between 2-7 business days. Shipping options that are described as Next-Day or 2-day, refer to the shipping time, and do not include the production/fulfillment time. Items that are shipped internationally are subject to customs, duties and/or taxes. Customers are responsible for paying those fees.